Privacy Policy

1. Introduction

At PT. Indonature Tours and Travel, we value your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR) and Indonesian law.

2. Data We Collect

To organize your dream trip to Indonesia, we may collect:

• Identity Data: Full name, passport number, and nationality (required for domestic flights and hotel check-ins).
• Contact Data: Email address, phone number, and physical address.
• Health Data: Dietary restrictions or medical conditions (to ensure your safety during tours).

3. Why We Need Your Data

We use your information exclusively to:

• Manage your bookings and travel arrangements.
• Communicate updates about your itinerary.
• Provide emergency assistance during your stay in Indonesia.

4. Data Security & Storage

Your data is stored securely and is only accessible by authorized personnel. We do not sell your data to third parties. We only share necessary information with local providers (hotels, airlines) to fulfill your travel services.

5. Your Rights (GDPR)

As a user, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications at any time.
• Request a copy of the data we hold about you.

6. Contact Us

For any questions regarding your privacy, please contact us at:

• Email: rbanda@indonaturetravel.com
• Office: Jl. Triana 7, Pantai Saba, Gianyar, Bali, Indonesia